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Got a letter from Signals on 1610/ 30 stating I was $14 short. I sent another check in that amount. I then called Signals to, check on this order and was told that now they owe me. I asked to speak to her supervisor. I explained that both plaques were for my...
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1.3
Copperopolis, California
#568999
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I ordered 3 T shirts from them 1 was a Halloween shirt, when I got my order there was some other shirt in the wrong size, but on the packing slip it said the Halloween shirt was shipped, when I called them, they reordered the Halloween shirt, then I get an email 2 days...
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#543892
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I ordered a gift for a friend whose dog had just died. After 2 weeks and no gift arrived, I called and was told they were on back order and wouldn't be here for another month time sensitive.I asked why I was not informed of this and the representative I spoke with...
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#523257
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BEWARE WHEN PURCHASING ON SIGNAL! I order on Friday noon EST and received the package last night. I paid for 2 business days. So even though they did not ship on Friday. Monday is one and Tuesday and 2 but I received the package on Wednesday. I called customer service...
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sessa
sessa

WRONG!! You sound just like the customers that call my company and order on a Friday! Our company has a cutoff time in the afternoon and if you call past that no orders will...

#475448
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Ordered custom prints & a coaster puzzle on 12/4/13. Well before their 12/13/13 date for Christmas arrival. Items never arrived by Christmas. I received coasters after Christmas but it was wrong. Never received the prints as of 1/4/14. I have been in contact daily...
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deestand
deestand

I eventually received my order 2 months late. The prints were all wrong. After continuously complaing to the company I finally received my refund. I could see more timid peopl...

#468412
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They offered free shipping on jewelry for a day. I ordered earrings with the description, "sterling silver, diamond filigree". The picture on line sparkles like there are small diamond chips in them. They arrived and there are NO diamonds, not even the slightest...
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#465647
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I ordered two applause boxes (not monogrammed) from Signals, and I paid with PayPal. They sent me the wrong items: one applause box labelled "Elizabeth Sullivan," and one box, that, when opened, offered congratulations to someone named "Bob." I called Signals and spoke...
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#385367
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Returned item on December 3rd. Their policy, stated in their catalog, is to refund in the same manner in which the order was received (in this case, PayPal). We were issued a gift certificate. I called, they said they would cancel the gift certificate and credit the...
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#382459
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I had placed a PHONE order. the very next day a "questionable" similar order via internet was placed using my credit card. This was discovered because both orders arrived on the same day. (one in a VERY large box and the other in a much smaller box). I immediately...
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#380364
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I placed an order with Signals catalog on December 11, guaranteed to be received by Christmas. It was delivered on December 26, but missing one item. I should have cancelled all the items as I had to run out and buy additional gifts on Christmas eve when I saw the...
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Anonymous
Brenda

I had the same experience. TERRIBLE CUSTOMER SERVICE!!

Anonymous
OutwithOutsourcing

Maybe Signals could provide better service if they did not outsource their catalog shopping. Just placed an order. Hope it arrives correctly as I could barely understand the...

#372280
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