Ordered a T-shirt for a Christmas gift. Received notice of Back Order 2 days before Christmas. So, no Christmas gift for my out of town relative. E-mailed them asking when the T-shirt would be available (if ever) and there was no reply. Then they randomly hit my bank...Read more
- Looks of the t-shirt in the catalog
I didn't like
- Short notice no notice policy
- Poor communication
I ordered items around December 15th were back ordered until December 22nd, in hopes of the items arriving before Christmas. Around December 23rd, the charge for the items fell off in my account so I didn’t think anything of it. On December 26th, the charge reappeared...Read more
Ordered 16 items in plenty of time for them to be here for Christmas. Only received half of items, day before Christmas, but was charged for all. PLUS, was overcharged for EVERY SINGLE ITEM!! Called customer service over 8 times, spent almost 4 hours total on phone!...Read more
Signals - Lies, lies, lies
Extreme delay in mailing packages. Multiple calls to check on order. Assured me 2-day air to deliver on 22nd. Instead got an email on the 22nd “your order shipped!” With delivery on the 2nd of January. So done with signals and their lies and ineptitude. Ruined Christmas.
Signals - Item was back ordered
I get a massage, that my credit card will be charged when my irder is shipped. Alas....you have already charged my card, dont think you are going to charge again. Ordering message, "this irder is eligible for free shipping", but did anyone say you have to join abd pay $15 a mibth to get free shipping. Thus gas veen ny first abd kast order.
Signals - Totally unpleasant
Terrible customer service. The people who take your order are unhelpful and must really hate their job. No enthusiasm whatsoever. Shipping costs are outrageous. 28% of my order. Will certainly do my homework next year so I don't have to order from them again.
Delivery Service Review
Gift arrived in pieces 8 DAYSafter it was supposed to. Customer service plus supervisor were totally unhelpful. Infuriating.
I spent an abnormally long time placing my order only to have a message sent to me with the incorrect shipping address and the wrong name on part of my order. I replied to the message and called back immediately to make this company aware of the errors. And guess what,...Read more
Purchased item on Dec. 6th. Checked status on the 10th, 11th and 13th with same result "we are preparing your item for shipping. 7 days and had not even left the warehouse. I chatted online to cancel and was told since they could not tell when it was going to ship it...Read more
If you make the mistake of buying anything from them get ready to cancel your credit card. They have a notice saying "free shipping" and asking for your email address. Once you click that, WITHOUT WARNING, they put you into their "VIP" service for which they charge the...Read more
It took 20 minutes to order one item, another 10 minutes to order second item. Total was $102.85. Then they told me that tax of 6.75% was $8.02. Do the math; 6.75% of $102.85 is actually $6.94. So they are charging more tax than they claim. Who is pocketing the...Read more
I received an item broken, called and they said they would send a new one AND refund my money when I returned the item (because it was now a late gift). I returned it and never received a refund. When I called they said I must be mistaken, another words I'm a liar....Read more
I didn't like
- Customer service
Received catalog and found items to order for Christmas. Went online and was told if I sign up for emails I get 10% off my first order, great did that and received a code to use at checkout. Then I started to fill my cart and the system told me I'm only $4.11 from free...Read more
I didn't like
- Customer service and ordering issues
I have been receiving this catalogue in my mailbox with my post office box number on with some one else's name on. I do not want the catalogue. I just put it into the recycle bin. There is only junk in this catalogue and I do not wish to receive it. Catalogue...Read more
Do you have something to say about Signals? What happened? What can we help you with?