Signals - Totally unpleasant
Terrible customer service. The people who take your order are unhelpful and must really hate their job. No enthusiasm whatsoever. Shipping costs are outrageous. 28% of my order. Will certainly do my homework next year so I don't have to order from them again.
Purchased item on Dec. 6th. Checked status on the 10th, 11th and 13th with same result "we are preparing your item for shipping. 7 days and had not even left the warehouse. I chatted online to cancel and was told since they could not tell when it was going to ship it...Read more
If you make the mistake of buying anything from them get ready to cancel your credit card. They have a notice saying "free shipping" and asking for your email address. Once you click that, WITHOUT WARNING, they put you into their "VIP" service for which they charge the...Read more
It took 20 minutes to order one item, another 10 minutes to order second item. Total was $102.85. Then they told me that tax of 6.75% was $8.02. Do the math; 6.75% of $102.85 is actually $6.94. So they are charging more tax than they claim. Who is pocketing the...Read more
I received an item broken, called and they said they would send a new one AND refund my money when I returned the item (because it was now a late gift). I returned it and never received a refund. When I called they said I must be mistaken, another words I'm a liar....Read more
I didn't like
- Customer service
Received catalog and found items to order for Christmas. Went online and was told if I sign up for emails I get 10% off my first order, great did that and received a code to use at checkout. Then I started to fill my cart and the system told me I'm only $4.11 from free...Read more
I didn't like
- Customer service and ordering issues
I have been receiving this catalogue in my mailbox with my post office box number on with some one else's name on. I do not want the catalogue. I just put it into the recycle bin. There is only junk in this catalogue and I do not wish to receive it. Catalogue...Read more
I ordered a throw blanket and got tumblers instead- not once but twice. I ordered a shirt that was supposed to be heather gray but was white. I tried to cancel a back-ordered item and was sent an email explaining that the item was so popular they couldn't keep it in...Read more
I purchased two shrugs. Both arrived-tried one on-did not fit so I did not bother to try second one. Put both back into original pkg with return slip filled out with info. I was refunded for only one shrug. I have my receipt with weight of pkg to prove there were 2...Read more
The pics of the product are not close to what was sent. The Soho tote was very ugly. It did not look anything like the one in the catalog. We checked to make sure it was the right one. It was. They way overcharged for shipping both ways. The company made a profit even...Read more
Do you have something to say about Signals? What happened? What can we help you with?